One of the most common questions I get is about social media. In fact, it’s pretty hard to avoid. Everyone is talking about Facebook and Twitter not to mention logging on to these applications multiple times throughout the day. The real question is whether or not social media can be used to help your business. Can it really help build your brand or sell your products? My answer is ‘yes’ as long as you consider these guidelines.
Social media is all about building a dialog with like minded people or people who are in your target audience. Social media has impact when it is focused on the market you serve. If you are in shoes and you’re trying to build a following in the area of automotive, you are setting yourself up for failure.
Start with a plan. If you want to use social media for marketing and promotional purposes, you really need to have a plan. Starting to post or profile is a great idea but certainly not enough for online success. To succeed you should define objectives, resources, and responsible parties. Doing so improves your chances of success dramatically.
Share what you know with your audience. Everyone has something they like to do or know something about. What is your passion? Where is your experience? Share what you know with others who are just starting out or who are in a similar field. Just because someone is an expert in one area doesn’t mean they are an expert in all areas. Pick and area that you know especially well and commit to sharing what you know with others.
Consistent communication is important. Posting information one day or one week and not the next doesn’t do much to build a following. Those who are most successful communicate just the right information at the right time. Striking a balance is important to your successful over the long term. Start with small, consistent communications that provide value and you’ll see results.
Invite others to join the conversation. Start a dialog around a topic or discussion. One way you can start meaningful discussion is by choosing a topic and taking a stand. By creating dialog that is on topic, you invite others to be part of the conversation. The more others participate the more engaging your content. This attracts new followers and others who want o participate on a regular basis.
Don’t sell. Here’s the key with social media. If all you plan to do is sell, youre in for a big surprise. People using social media don’t want to be sold. Rather, create meaningful content, let others follow and interact with you, share your expertise. To sell with social media, you first need to sell yourself. After a short time, others will try what you try, follow what you follow, and take your suggestions as gospel.
Using social media for marketing success is possible. However, to do so you will have to walk a fine line between offering value, communicating regularly, and mentioning products or services. Your best bet is to create a following first, create value, and only offer suggestions that are relevant to the dialog. Make a social media plan that can help you succeed online and follow through every day. Social media should be a significant part of your marketing plan.
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